FAQs

  • Headwrap Sizing Details

    Most of my headwraps secure with ties to provide a custom fit, no matter what size your head is. Ties are 12 - 12 1/2 inches in length.

    The knit headwraps that secure with snaps will fit a 20-22” size head best.

    Full coverage headwraps are fitted and will not fit a head size larger than 23 inches.

  • Shipping

    All items are made ready to ship, and will ship the following Wednesday after ordering.

    All orders are shipped with Chit Chats Express or Canada Post.

    Canadian orders can be shipped via Canada Post Lettermail for cheaper shipping. This does not include tracking

    USA orders will take 3-5 business days to be delivered after shipping.

  • Downloading PDF pattern

    To download your digital files from your account:

    1. Sign in to Etsy.com and go to Your account.

    2. Go to Purchases and reviews.

    3. Next to the order, select Download Files. This goes to the Downloads page for all the files attached to your order.

    You will not be able to download files from within the Etsy app.

    If you are still having difficulty downloading your pattern, please let me know, and I can email you a copy of the PDF.

  • Care instructions

    Headwraps can be machine washed on delicate cycle, or handwashed. Hang or lay flat to dry.

    All veils should be handwashed/spotwashed and laid flat to dry.

  • Local Pickup

    At this time, I do not offer local pickup of orders. If you are looking to reduce shipping cost, I do have an option to send your order by a stamped envelope if it is one or two items. The shipping cost is $4 then. Use the code CANADALTRMAIL at checkout.

  • St. Ann's Parishioners

    If you are from St. Ann’s and looking to place an order, please contact me to connect about picking up your order before or after Mass.

  • Returns

    To return your order, you will need to mail it back to me. Please contact me for the address.
    You do not need to include anything except the headwrap in the package.
    RETURN POSTAGE IS AT YOUR OWN EXPENSE.
    A lot of people choose to just keep the item based on the shipping cost, and I completely understand if you choose to do this.
    Once I receive the returned order, I will send you a refund (not including the original shipping cost).
    Please contact me if you have any questions through the process.